The target session is incompatible with the current session error that has been seen while using the Citrix XenApp or RDS server. Users have reported that this error prevents the user from opening the Task Manager. Furthermore, when the RDP client tries connecting to the Citrix server, the error occurs. Also, the error occurs when the local desktop tries to create sessions while the ICA desktop session is active. The error prevents the user from creating further sessions. Sometimes a system restart fixes the issue, but sometimes it does not. So if you are not able to resolve the issue, we have gathered a few methods that have been found to be working, let’s proceed.
Causes of The Target Session is Incompatible with the Current Session Error:
Talking of the causes of The Target Session is Incompatible with the Current Session error; it majorly occurs suppose if your RDP connection is currently active in the ICA session and you are trying to create a new session you will get this error. If you are not sure about the current active ICA sessions, use the net use command, and then perform a query session command. This will list the current active sessions. Furthermore, there can be other causes as well, which include issues with any third-party software, outdated windows, or corrupted driver.
- Already an ICA session is active
- Issues with recently install third party application
- Problems with recently installed driver software
- Outdated windows
How to Fix The Target Session is Incompatible with the Current Session Error
Fixing The Target Session Is Incompatible With The Current Session Error can be a little complicated. For your ease, we have given the step by step guide. The following are the methods you can use to fix the issue. In the first method, we will fix the problem by ending the currently active ICA session. In the second method, we will update the windows to resolve the error. Finally, in the third method, we will fix the issue by uninstalling the problematic drive and software.
1. Verifying & Ending the Active ICA Session –
In this method, we will resolve RDP The Target Session is Incompatible with the Current Session issue by troubleshooting the major problem, which is the currently active ICA session. Follow the steps carefully. As this method is quite long, so we have divided it into parts.
A) Connecting to the Remote Server:
- STEP 1. Open up the command prompt
- STEP 2. Now type the following command and then hit Enter
net use \\<serverName> /user:<adminUserName> <Password>
STEP 3. If you have executed the command, it will give the following message The command completed successfully
B) Performing a Query Session:
- STEP 1. Open up the command prompt
- STEP 2. Now type the following command and then hit Enter
query session /server:<serverName>
- STEP 3. The command will revert the following information related to
- SESSION NAME
- USERNAME
- ID
- STATE
- TYPE
- DEVICE
- STEP 4. Now Locate the username and the ID number that has currently active session
C) Terminating the Active Session:
- STEP 1. Now that you have the ID of the username, you can now terminal the session
- STEP 2. Again open the command prompt and execute the following command
reset session <ID> /server:<serverName>
D) Verifying that the Session has been Terminated on the Remote Server:
- STEP 1. Open up the command prompt
- STEP 2. Now type the following command and then hit Enter
query session /server:<serverName>
- STEP 3. After you execute the command, you will see that it will show the status as ‘Disc’; it means it is discontinued & you can get rid of The Target Session is Incompatible with the Current Session Citrix error.
2. Updating your Windows –
In some cases updating the windows has solved The Target Session is Incompatible with the Current Session RDP issue. So in this method, we will tell you how to update windows.
- STEP 1. In the Start Menu click on the Gear icon to enter into Settings
- STEP 2. In the Windows, settings click on Update & Security
- STEP 3. Click on Windows Update on left side
- STEP 4. On the right, you will see a Check for updates button click on it
- STEP 5. If your system has any pending updates, it will be downloaded automatically for getting back of RDP The Target Session is Incompatible with the Current Session issue.
3. Uninstalling the Problematic Application & Driver –
If you had recently installed any sort of third party program before you started getting The Target Session is Incompatible with the Current Session Citrix error, then there are chances that the application is interfering with your system services and causing this issue. So it is better to uninstall that program to fix the problem kindly. The Same goes for a recently installed driver or codec software.
Conclusion:
In this article, we have seen three different methods to eliminate The Target Session Is Incompatible With The Current Session Error. The error prevents the user from creating sessions. But with the help of these methods, we hope you get rid of this error.
We hope this The Target Session is Incompatible with the Current Session article solves your issue. For more troubleshooting guides. Follow Us. Thank You!
