Cannot Connect to the iTunes Error Apple Device issue means and occurs if the time settings on your iPhone device are out of sync with iTunes store then a secure connection cannot be established. When you are trying to connect your MAC PC or iPhone device to your iTunes app store, then it is not connecting and shows this error problem. From this error, you cannot download or update your existing applications and can’t purchase any new apps. This error seems that the iTunes app store & the other Apple services are down. You may get this Cannot Connect to the iTunes Store error when you are using your IOS device, MAC, or Windows PC to connect to 1 of Apple’s digital content store.
This shows an error code message like,
Cannot Connect to the iTunes Store Error A secure network connection could not be established
Make sure that the SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel and then try again
This error is mostly faced by iPhone device users. You may get this type of error issue if you are running or using iOS 8 or iOS 9 on your iPad or iPhone. Sometimes users are confronted with connection problems. From this error, you could not complete the iTunes Store request. This Cannot Connect to the iTunes Store error means that there is an error in the iTunes store and the network connection timed out or could not be established. This Cannot Connect to the iTunes error occurs when there is an error issue testing your in-application purchases. Many users report that they are unable to connect to their iTunes or the App store on their device.
*NOTE: Make sure that your network connection is active.
Causes of Cannot Connect to the iTunes Store Apple Error Issue:
- iPhone cannot connect to iTunes on Computer
- Cannot connect to iTunes Store in-app purchase
- Cannot connect to App Store IOS 10
- Cannot connect to iTunes Store Apple TV
- A secure link to iTunes Store failed
So here below are easy guides, and convenient methods for getting rid of this Cannot Connect to the iTunes Error Apple iPhone code problem from you ultimately.
How to Fix & Solve Cannot Connect to the iTunes Store Apple Error Issue
1. Update the IOS System Software –
- First, check that you have an active internet connection
- Quit out of iTunes
- Update the iTunes
- Install any available software updates to the MAC O.S.
(Or any other, if applicable) - Reboot your PC (MAC or any other)
- Temporarily disable all the software firewalls
(Including the antivirus) - Try using a different USB port on your PC
- Update it again
- After finishing, close all tabs
- That’s it
By updating IOS system software, you can quickly fix Cannot Connect to the iTunes Store problem.
2. Reset your Apple iPhone Device –
One of the best methods to fix this Cannot Connect to the iTunes Apple TV problem is to reset your device. It will make many changes to your device and also, make it better. I know it’s the most annoying and frustrating task, but it will surely help you.
- Press & hold both the Home and Sleep button (about 15 seconds)
- Reboot it
- That’s it, done
It will Reboot your device so that this Error Cannot Connect to the iTunes Store Windows 10 issue can be fixed. I hope it will work for you.
3. Force Quit the App Store & Re-Open it –
- Open the Macbook
- Click on the Mac Sign
- Click on the ‘Force Quit’Â option there
- Wait for some seconds to force quitting it
- After completing, close those tabs
- That’s it, done
Force quitting the app store and re-opening it can help you to get rid of this Cannot Connect to the iTunes Store in-app purchase error.
4. Refresh the App Store Connection –
- Open App Store
- Click on the Updates tab
- After updating, close all the tabs
- That’s it, done
By upgrading the app store connection of your device can get back from this error Cannot Connect to the iTunes Store MAC issue.
5. Reset your Internet Router –
- Press & hold the reset button for (approx. 10 seconds)
- Now, wait for it to restart it
- That’s it, done
Reset your Router from your router device. It can be done by clicking the reset button from your Router and can quickly solve your iPhone Cannot Connect to the iTunes Store on the computer problem.
6. Enable/Disable the iTunes Parental Controls –
- Open Preference it iTunes on your PC
- In the Parental Control Panel,
- Uncheck the ‘iTunes Store‘ & “Allow access to iTunes U” option
- Quit iTunes
- Then, restart it to enable ‘Allow access to iTunes U‘ again
- After completing, close all tabs
- That’s it, done
By enabling or disabling the iTunes Parental Controls can fix and solve this Cannot Connect to the iTunes Store Error 306 problem.
7. Set Date & Time Settings Automatically on your Device –
- Go to the Settings tab
- Click on the General tab there
- Click on the Date and Time option
- Swipe to Turn ON ‘Set Automatically‘ option
- After completing, close that tab
- That’s it, done
By setting the Date and Time settings to ‘Set Automatically’ can get back from this error Cannot Connect to the iTunes Store Windows 10 problem.
8. Turn OFF the WiFi Connection (WiFi Plus Cellular) –
- Go to the Settings tab
- Click on the General option
- Swipe it to ON WiFi Plus Cellular
- After finishing, close that tabs
- That’s it, done
By turning OFF the WiFi connection and the WiFi Plus, Cellular on your device can get back from the Cannot Connect to the iTunes Store MAC issue.
9. Re-Login your Account on the App Store –
- Go to the Settings
- Click on the iTunes & App Store
- Sign Out your Apple ID from the app store
- Sign in to App Store with your Apple ID again
- After completing, close tabs
- That’s it, done
By re-logging in, your Apple account on the Apple App Store can get rid of this Cannot Connect to the iTunes Store Windows 10 error issue.
10. Update the Apple Device iTunes Software –
Update your iTunes software for quickly fixing & solving Error Cannot Connect to the iTunes Store MAC problems.
11. Disable any VPN from your Device –
- Go to the Settings
- Scroll down & click on VPN
- Swipe it to Turn OFF the VPN option
- After completing, close the settings
- That’s it, done
By disabling any VPNs from your iPhone device can solve the Cannot Connect to the iTunes Store error 306.
12. Install necessary Updates in Macbook App Store –
- Launch the Mac App Store
- Open the Updates panel
- Install available updates
- After completing, close app store
- That’s it, done
By installing the necessary updates on your Macbook app store can help you to fix this Cannot Connect to the iTunes Store Windows 10 issue.
13. Check that You don’t have a Firewall Blocking Digital Content Stores –
- Go to the Settings option
- Scroll down & click on Security & Privacy tab
- Click on the Firewall tab
- Now, click on the ‘Firewall Options‘
- Check that you don’t have Firewall Blocking Digital Content Stores
- After finishing, close that window
- That’s it, done
By don’t block the Firewall digital contents stored on your Mac, you can solve this Cannot Connect to the iTunes Store MAC problem.
14. Check that No VPN is Blocking the Access on your MAC PC –
By checking that, no VPN is blocking the access, and if it then unblock it so that you can quickly get rid of this error, Cannot Connect to the iTunes Store Windows 10 issue.
15. Contact the Official Apple Support Team –
You can go to this Website Link: Apple Support and Contact Official Apple Support Team for Error Code Cannot Connect to the iTunes Store MAC problem.
16. Reset your iPhone Network Settings –
You can Reset all your Network Settings from below solutions & get rid of Cannot Connect to the iTunes Store in-app purchase problem.
- Go to Settings
- Select on General tab
- Click on ‘Reset Network Settings‘ option
- After completing, close that tab
- That’s it
It will Reset all Network Settings to solve this Cannot Connect to the iTunes Windows 10 issue.
17. Update your Antivirus from your PC or Device –
By Updating your antivirus, you can get rid of this error Cannot Connect to the iTunes Store MAC issue.
18. By Host File Method –
- Disable any antivirus from your PC
- Open the Notepad
- Then, open the file
- Go to the C:\Windows\System32\drivers\etc
- Check All Files in the drop-down box
- Now check the host’s file
- Drag and drop the file onto your desktop or
- Cut and paste it to the same location
- Now, go back to iTunes
- Proceed with restore
- Once the restore process is finished
- Now, Restore the host’s file
(Put it back from your desktop to the original location) - Now, switch ON your antivirus again
- After completing, close all tabs
- That’s it,
By trying the host file method, you can get rid of Cannot Connect to the iTunes Store error 306 problems.
19. Run Fast Internet or Enable the 4G LTE on your Device –
- Go to the settings
- Click on the Cellular Data tab
- Turn it ON if it is OFF
- After that, Click on Cellular Data Options there
- Click on Voice & Data option
- Select 4G from there
- After completing, close that tab
- Restart your Device once
- That’s it, done
By enabling the 4G LTE on your iPhone device and running the fast internet can solve the Cannot Connect to the iTunes Store issue.
20. Erase all Contents & Settings on your iPhone –
- Go to the settings
- Scroll down & click on General tab
- Click on the Reset option there
- Select ‘Erase All Contents and Settings‘
- Click on Erase iPhone option
- After clearing, close that tab
- That’s it, done
By deleting all the contents & the settings from your iPhone device can get rid of this Cannot Connect to the iTunes Store Windows 10 problem.
21. Restore iPhone from your MAC PC –
- Hold the home button
- Connect the device to your PC while iTunes is open
(A message will pop up) - Click on your device along with the main toolbar
- Go to and click on the Summary option
- Click on Restore iPhone option
- Restore your iPhone to its previous settings
- After completing, close all tabs & windows
- That’s it
By restoring the iPhone from your MAC PC can solve this Cannot Connect to the iTunes error.
So here are some very natural methods, and solutions for you to get rid out of this Cannot Connect to the iTunes Store Error Apple Device Code problem issue from your device & your PC permanently. Hope these guides will be helpful for you to get back from this error Could not Connect to the iTunes Store problem.
If you are getting or facing any error problem while fixing and solving Cannot Connect to the iTunes Error Apple Device issue or getting any other error, then you can Comment down any problem here.